Lana Grossa
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Service concept

Our main objective is the satisfaction and success of our customers. That’s why customer service plays a central role in LANA GROSSA’s company philosophy.

These are some of the factors that are important to us:

  • Continuous support by permanently employed sales personnel:
    Locally based sales representatives cater to the individual needs of each customer.
  • Expert order taking:
    In addition to your locally based sales representative our knowledgeable customer service representatives at our home office in Gaimersheim are also available to take your order and provide any further assistance.
  • On-time deliveries:
    Thanks to proficient purchasing policies and the use of a modern high-bay storage facility, LANA GROSSA is able to guarantee the fast and reliable shipping of our entire product range.
  • Free shipping:
    LANA GROSSA offers free shipping on low minimum orders.
  • Online service platform for our retail partners:
    LANA GROSSA’s webshop provides customers 24 hour access to check on stock levels, place orders and much more.