Our main objective is the satisfaction and success of our customers. That’s why customer service plays a central role in LANA GROSSA’s company philosophy.
These are some of the factors that are important to us:
- Continuous support by permanently employed sales personnel:
Locally based sales representatives cater to the individual needs of each customer.
- Expert order taking:
In addition to your locally based sales representative our knowledgeable customer service representatives at our home office in Gaimersheim are also available to take your order and provide any further assistance.
- On-time deliveries:
Thanks to proficient purchasing policies and the use of a modern high-bay storage facility, LANA GROSSA is able to guarantee the fast and reliable shipping of our entire product range.
- Free shipping:
LANA GROSSA offers free shipping on low minimum orders.
- Online service platform for our retail partners:
LANA GROSSA’s webshop provides customers 24 hour access to check on stock levels, place orders and much more.
