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Privacy Policy

1. An overview of data protection

When you visit our web pages, your personal data is processed.

Personal information is any information that can be used to personally identify you.

We take the protection of your personal data very seriously. Your personal data will be treated confidentially in accordance with this privacy policy and the statutory data protection regulations. This Privacy Policy explains the nature, scope and purpose of the processing of personal information within our online offerings.

With regard to the terminology used, e.g. “Processing” or “Accountability” we refer to the definitions in Article 4 of the General Data Protection Regulation (GDPR).

2. General information and mandatory information

Data Protection

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

LANA GROSSA Mode mit Wolle Handels- und Vertriebs GmbH
Ingolstädter Straße 86
85080 Gaimersheim

Telephone: +49 8458 61-0
Email: info@lanagrossa.de

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Data Protection Officer

We have an appointed privacy officer for our company who can be contacted for any privacy issues

Frau Patrice Raies, privacy@lanagrossa.de

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

Opposition to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

3. Data collection on our website

Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

These data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (f) GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

4. Analytics and advertising

Google Analytics

This website uses web analytics services provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses cookies. Cookies are small text files that are placed on your computer by websites that you visit. The collected information about your visit to a website is usually transmitted to and stored on Google servers in the US.

Google Analytics cookies are collected and stored in accordance with Art. 6 (1) (f) GDPR. The owner of this website has a legitimate interest in the analysis of the website usage statistics in order to optimize sales and advertising.

IP Anonymization

This website uses Google Analytics’ IP anonymization feature. This prevents the transmittal of full IP addresses to Google Analytics in the US of users in member states of the European Union or other states outside of the European Union that are party to the agreement. Only in rare cases is the full IP address transmitted to Goggle Analytics in the US where it is shortened before processing and storage. In the legitimate interest of the owners of this website, Google uses the collected data to measure user interactions with this site, improve customer experience and elevate the impact of the site. Google Analytics does not link your IP address transmitted by your browser with other data collected by Google.

Browser Plugin

You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Blocking data collection

You can prevent the collection of your data by Google Analytics by clicking on the link below. An opt-out cookie will be set to prevent your data from being collected on future visits to this site:

Disable Google Analytics

For more information about how Google Analytics handles user data, see Google’s privacy policy:  https://support.google.com/analytics/answer/6004245?hl=en

Data processing agreement

We have a data processing agreement with Google which fully implement the German data protection authority guidelines when using Google Analytics.

Demographic data collection by Google Analytics

This website uses Google Analytics’ demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section “Blocking data collection”.

Google Analytics Remarketing

Our websites use the features of Google Analytics Remarketing combined with the cross-device capabilities of Google AdWords and DoubleClick. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

This feature makes it possible to link target audiences for promotional marketing created with Google Analytics Remarketing to the cross-device capabilities of Google AdWords and Google DoubleClick. This allows advertising to be displayed based on your personal interests, identified on your previous usage and surfing behavior on one device (e.g. your mobile phone), and on other devices (such as a tablet or computer).

Once you have given your consent, Google will associate your web and app browsing history with your Google Account for this purpose. That way, any device that signs in to your Google Account can use the same personalized promotional messaging.

To support this feature, Google Analytics collects Google-authenticated IDs of users that are temporarily linked to our Google Analytics data to define and create audiences for cross-device ad promotion.

You can permanently opt out of cross-device remarketing/targeting by turning off personalized advertising in your Google Account by the following link: https://www.google.com/settings/ads/onweb/.

The aggregation of the data collected in your Google Account is based solely on your consent, which you may give or withdraw from Google as per Art. 6 (1) (a) GDPR. For data collection operations that are not merged into your Google Account (for example, because you do not have a Google Account or have objected to the merge), the collection of data is based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analyzing anonymous user behavior for promotional purposes.

For more information and the Google Privacy Policy, go to: https://www.google.com/policies/technologies/ads/.

 

Google Doubleclick

This website uses the “Doubleclick by Google” service. This service uses cookies to show you advertisements that are relevant to you. This is done by means of a pseudonymous identification number (pID), which your browser receives and is assigned to. With this pID, the service can determine which browser advertisements are displayed and can thereby prevent them from being presented multiple times. The cookies used do not contain any personal data. The cookies are rather a site-wide display of advertisements by enabling Google to identify the pages visited. The information generated by the cookies is transmitted by Google for evaluation to a server in the USA and stored there. A transfer of the data by Google to third parties takes place only due to legal regulations or in the context of order data processing. In no case will Google match its data with other data collected by Google.

By using our website, you agree that your data will be processed by Google as described. You can prevent the use of cookies by disabling them in your browser setting. However, as to do so may restrict the use of this website.

For further information on Google Privacy Policy, go to: https://policies.google.com/technologies/ads?hl=de

Google-Tag-Manager

This website uses Google Tag Manager. Google Tag Manager is a tool that enables marketers to manage website tags all in one place. The Tag Manager tool itself (which implements the tags) is a cookie-less domain and does not collect personally identifiable information. The tool triggers other tags, which may collect data. Google Tag Manager does not access this data. If deactivated at the domain or cookie level, it will remain in effect for all tracking tags that are implemented with the Google Tag Manager. Here you will find further information about this product: https://www.google.com/intl/de/tagmanager/use-policy.html.

5. Newsletter

Newsletter data

If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1) (a) GDPR. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the “unsubscribe” link in the newsletter. The data processed before we receive your request may still be legally processed.

The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data that has been stored for other purposes (e.g. email addresses for the members area) remain unaffected.

MailChimp

This website uses the services of MailChimp to send newsletters. This service is provided by Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.

MailChimp is a service which organizes and analyzes the distribution of newsletters. If you provide data (e.g. your email address) to subscribe to our newsletter, it will be stored on MailChimp servers in the USA.

MailChimp is certified under the EU-US Privacy Shield. The Privacy Shield is an agreement between the European Union (EU) and the US to ensure compliance with European privacy standards in the United States.

We use MailChimp to analyze our newsletter campaigns. When you open an email sent by MailChimp, a file included in the email (called a web beacon) connects to MailChimp’s servers in the United States. This allows us to determine if a newsletter message has been opened and which links you click on. In addition, technical information is collected (e.g. time of retrieval, IP address, browser type, and operating system). This information cannot be assigned to a specific recipient. It is used exclusively for the statistical analysis of our newsletter campaigns. The results of these analyzes can be used to better tailor future newsletters to your interests.

If you do not want your usage of the newsletter to be analyzed by MailChimp, you will have to unsubscribe from the newsletter. For this purpose, we provide a link in every newsletter we send. You can also unsubscribe from the newsletter directly on the website.

Data processing is based on Art. 6 (1) (a) GDPR. You may revoke your consent at any time by unsubscribing to the newsletter. The data processed before we receive your request may still be legally processed.

The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted from our servers and those of MailChimp. Data we have stored for other purposes (e.g. email addresses for the members area) remains unaffected.

For details, see the MailChimp privacy policy at https://mailchimp.com/legal/terms/.

Completion of a data processing agreement

We have a so-called “Data Processing Agreement” with MailChimp, in which MailChimp are obligated to protect the data of our customers and not to disclose data to third parties. This agreement can be viewed at the following link: https://mailchimp.com/legal/forms/data-processing-agreement/sample-agreement/.

6. Plugins und Tools

Adobe Typekit Web Fonts

Our website uses so-called web fonts from Adobe Typekit for uniform representation of certain fonts. The provider is Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA (Adobe).

When you visit our pages, your browser loads the required fonts directly from Adobe, in order to display them correctly to your device. Your browser will connect to Adobe’s servers in the United States. This will give Adobe notice that your website has been accessed via your IP address.

When providing the fonts, no cookies are stored according to Adobe. Adobe has EU-US Privacy Shield certification. The Privacy Shield is an agreement between the United States of America and the European Union to ensure compliance with European privacy standards. For more information see: https://www.adobe.com/de/privacy/eudatatransfers.html.

Adobe Typekit Web Fonts is used to ensure consistency of fonts on our website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

You can find more information on Adobe Typekit Web Fonts here: https://www.adobe.com/de/privacy/policies/typekit.html.

Google Maps

This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) GDPR.

Further information about handling user data, can be found in the Google data protection declaration at https://www.google.de/intl/de/policies/privacy/.

Google reCAPTCHA

To protect your requests via the contact form, we use the reCAPTCHA service of Google Inc. (Google), 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. The query is used to distinguish whether the data entered on our website has been entered by a human or by an automated program. The query includes the sending of the IP address and any other data required by Google for the reCAPTCHA service to Google.

For this purpose, your input will be transmitted to Google and used there. However, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of this service. The IP address sent by your browser as part of reCaptcha will not be merged with other data provided by Google. This data is subject to the deviating privacy policies of Google.

For more information, see:  https://policies.google.com/privacy?hl=de

7. Social Media

Facebook

Our website uses Plugins from Facebook social network, supplied by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, integriert. The Facebook-Plugins are identified as the Facebook logo or the “Like-Button” on our homepage. You can find an overview of the Facebook-Plugins here: https://developers.facebook.com/docs/plugins/.

When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click on the Facebook “Like-Button” while you are logged into your Facebook account, you can link the contents of our pages to your Facebook profile. As a result, Facebook can assign the visit to our pages to your user account. We point out that we as the provider of the pages are not aware of the content of the data transmitted and their use by Facebook. For further information  regarding Facebook Data Policy see here: https://de-de.facebook.com/policy.php.

If you do not want your visit to our website associated with your Facebook user account, please log out of your Facebook account.

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you’re logged into your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) GDPR.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

Instagram

We use the Instagram service on our website. Instagram is a service of Instagram Inc. With the integrated “Insta” button on our site, Instagram receives the information that you have accessed the corresponding page of our website. If you are logged into Instagram, Instagram can assign this visit on our page to your Instagram account and thus link the data. The data transmitted by clicking on the “Insta” button are saved by Instagram. For more information on the purpose and scope of the data collection, how it is processed and used, your rights to do so, and ways to protect your privacy, please read the Instagram privacy policy here: https://help.instagram.com/155833707900388 abrufen können.

Pinterest

We use the Pinterest social network, Pinterest, Inc., 808 Brannan Street, San Francisco, CA 94103, USA. By clicking on the “Pin it” button, Pinterest receives the information that you have accessed the corresponding page of our website. If you are logged into Pinterest, Pinterest can assign the visit to your Pinterest account. The data transmitted by clicking the “Pin it” button will be stored by Pinterest in the USA. If you do not agree, log out of your Pinterest account before clicking the “Pin it” button.

For more information on the scope and the purpose of data collection, its use and further processing by Pinterest, and your rights and the rights to protect your privacy, please refer to the Pinterest privacy policy here: http://pinterest.com/about/privacy/ .

If you do not want Pinterest to associate your visit to our pages with your Pinterest user account, please log out of your Pinterest account.

 

Have you more questions?
Would you like further information on our Privacy Policy? Then send your quires to us!

Please email us on: privacy@lanagrossa.de

 

 

 

 

Updated: Juli 2019

In order to optimize our website for you and to continuously improve it, we use cookies. By continuing to use the website, you consent to the use of cookies. More information about cookies can be found in our Privacy Policy