FAQ

Where can I buy LANA GROSSA products?
Please consult our list source of supply to find a stockist near you or to find online shops.

Where can I buy LANA GROSSA magazines?
FILATI publications are sold at fine yarn shops and through qualified online shops.

Where can I find ideas?
Please consult our list of magazines to see the entire list of our publications and a large selection of patterns.
If you fell in love with a yarn, please consult our list of yarns to find patterns in this yarn.

What if I am not satisfied with a product?
If, in exceptional cases, you are not satisfied, you can of course make a complaint. To do so, please first contact the retailer from whom you purchased the product or, in justified exceptional cases, a retailer who stocks LANA GROSSA items. They will clarify the matter for you with LANA GROSSA. For you as the end consumer, this is the quickest and easiest way, and for us as a pure wholesaler, it is the only option for legal reasons. Here you will find answers to the most frequently asked questions.

What if I have questions about a pattern?
Please first consult our pattern corrections pages to see if your concern has already been addressed. If you have a new inquiry, you may wish to visit your local stockist. We have found that help in person is more effective than by email or phone.